Pay by bank
Approve an available Open Banking payment in your banking app.
Payment information
Pay with Super. Understand your Cash Rewards.
Super is an additional way to pay at myCigara checkout. On qualifying purchases, it can also provide Cash Rewards for a later eligible order with myCigara.
Here's exactly how paying, claiming and using a reward works.
- Payment choice at checkout
- Cash Rewards where eligible
- Separate from myCigara Club
The available payment methods and any reward rate are confirmed during checkout.
Super benefits
More payment choice. More value when you shop.
Pay using an eligible option shown at checkout, then track any qualifying reward with Super.
Mobile wallets
Super supports Apple Pay and Google Pay where shown at checkout.
Cards supported
Use debit or credit cards when offered as payment methods.
Cash Rewards
Eligible purchases may earn rewards to use on a future qualifying order.
Stay informed
See available transactions and rewards in the Super app.
Secure checkout
Follow the relevant payment provider's secure authorisation process.
Start here
First time with Super or already have a reward?
New to Super
Pay and see if you qualify
Choose Super at checkout, follow the payment instructions and check any Cash Reward information shown.
Returning customer
Use an existing Cash Reward
Return to myCigara, choose Super again and review whether your eligible reward applies before confirming payment.
How it works
Four straightforward steps
From the checkout screen to using your eligible Cash Rewards another time.
1
Choose Super
If Super appears as a payment method at myCigara checkout, select it.
2
Authorise the payment
Follow Super's instructions, then approve using the method offered.
3
Claim eligible rewards
For eligible Cash Rewards, download the Super app and follow the account verification steps.
4
Return and redeem
On a future qualifying myCigara order, review any available reward at Super checkout.
Super's published consumer terms explain that eligible Cash Rewards require completing app onboarding and email verification within seven days of your qualifying transaction.
Get started with Super
Claim and track rewards in the Super app
After an eligible Super payment, complete your Super account setup to claim any Cash Rewards. Then use the app to keep track of your transactions and rewards.
Step 1
Download the Super app
Choose the store for your phone. The links take you directly to the official Super Payments app.
Step 2
Set up your account and check rewards
Follow Super's registration instructions and verify your email address. Super's consumer terms require these steps within seven days of an eligible purchase to claim a Cash Reward.
Use the app to view your transactions, available rewards and any expiry or redemption conditions.
Bank payments
Pay securely through familiar banking apps
For eligible Open Banking payments, Super guides you to approve the transfer using your banking provider. The bank choices displayed at checkout are the ones available for your order.
HSBC
Barclays
Monzo
Revolut
Starling
And many moreCheck your options at checkout
Trust and security
Payment security, explained clearly
Super works with established payment infrastructure providers. Your authorisation process depends on the method you select.
Your bank confirms authorisation
When paying by Open Banking, approve the transfer using the bank's normal security process.
Established payment partners
Super identifies Yapily and Modulr for its Open Banking infrastructure, and Adyen or Stripe for card processing.
Clear payment records
Review your amount before authorising payment, and use Super's app to track eligible transactions and rewards.
Super lists Yapily and Modulr for Open Banking services and Adyen or Stripe for card processing. The precise regulatory protections depend on the payment method. Read Super's current terms.
Your questions
Super Payments FAQs
Find quick answers about paying with Super, Cash Rewards, security and support.
What exactly is Super Payments?
Super is an additional payment service you may see at myCigara checkout. It also operates a Cash Rewards programme for qualifying purchases.
How do I pay with Super?
Choose Super when it is offered at checkout, follow the secure payment flow, and confirm payment using an available method.
Which payment methods are available?
Depending on your checkout options, Super can support bank payments, cards, Apple Pay and Google Pay. Only the methods actually shown to you are available for that order.
What are Super Cash Rewards?
Cash Rewards are rewards associated with eligible Super transactions. They are usually for a later qualifying purchase with the same retailer, rather than a cash withdrawal to your bank.
Do I get cashback taken off today's order?
A reward earned on today's order is normally intended for a future eligible order. If you already have an applicable reward, any available deduction should appear before you confirm payment.
How do I claim any cashback?
Super's consumer terms describe app onboarding and email verification within seven days of the purchase for eligible Cash Rewards. Follow the instructions presented to you by Super.
How do I use my Cash Rewards later?
Return to myCigara, place a qualifying order and select Super at checkout. Check whether a reward can be applied before paying.
Can I use my myCigara reward somewhere else?
Cash Rewards are generally tied to the participating retailer where they were earned, and are subject to Super's eligibility and redemption conditions.
How much cashback will I receive?
Cash Rewards and rates, if offered, depend on Super's active offer, the eligible transaction and applicable conditions. Check the amount actually displayed during checkout.
Do rewards expire?
They can. Check expiry dates and any other restrictions shown in your Super account or the checkout flow.
What if I return or cancel an order?
Refunds, cancellations and unsuccessful payments can affect whether a Cash Reward is earned or retained. Check Super's terms or contact Super Support.
Is this part of myCigara Club?
No. Super Cash Rewards are separate from myCigara Club points, tiers and vouchers.
Who can help with a missing reward?
For payment, Super app or reward queries, contact Super Support. For questions about your myCigara order, contact the myCigara customer service team.
Can I pay with Apple Pay, Google Pay, my bank app or a card?
Super supports these methods across its payment service. Only the options actually shown when you select Super at myCigara checkout are available for your order.
What can I see in the Super app?
Super's iOS and Android app lets customers track purchases and available Cash Rewards and offers.
Does Super offer Buy Now, Pay Later?
Super also operates a separate credit product, Super Credit, subject to status and lender terms. Availability at myCigara is not confirmed. Check the checkout payment options for your order.
Help and support
Need a hand? Find the right support
Order questions are handled by myCigara. Super can help with its payment experience, app and Cash Rewards. Choose the quickest route below.
Your order, delivery or returns
For myCigara order status, a delivery question, a return or an issue with your purchase.
Payment or account questions
For an issue selecting your bank, confirming a Super payment or accessing your Super account.
Cash Rewards or loyalty points?
Super Cash Rewards are separate from the myCigara Club rewards programme. Use the right help area for your question.
For a myCigara order query, please have your order number ready. Do not share banking passwords or one-time security codes with either support team.
Ready to shop?
If Super is offered at checkout, choose it and review your payment and any reward details before completing your order.
Need help with a Super payment or Cash Reward? Visit Super Support.
For myCigara orders, delivery or returns, contact our customer service team. Cash Rewards and payment options are subject to Super’s current terms and the choices shown at checkout.
