FAQ'S

Do I need an account to order?

1.No Account is required to place an order with us. We offer a guest checkout option at checkout so no additional information needs to be added. However this also means you might miss out on promos and becoming a member of our rewards program that we offer to our registered account holders

How do I create an account?

2.We have a dedicated new customer account page to get you started by click HERE! The account stores all of the information about all your orders, what you ordered and the tracking code if you requested one in the shipping options.

How do I access my online account?

3.We have a ‘Sign In’ link in the header of Desktop website, next to the basket icon. On mobile you will find it in the burger menu. Click the link and you will be prompted to enter your email address and password details.

I have forgotten my Password, please help?

4.Do not worry we have you covered. If you have forgotten your password you can reset via the "Account Sign In area". There is a ‘Forgotten Password’ link, click the link and follow the steps. You will receive an email with a link directing to setup a new password.