Unfortunately, DPD Click and Collect is no longer available.

Yes. DPD provides real-time tracking, so once your parcel is handed to DPD you can follow updates as it moves through the network and out for delivery. This is especially useful for next day shipments because you can see progress quickly and know when it’s on the final leg.

In many cases, yes. DPD is well known for providing a one-hour delivery window notification (often referred to as “Predict” in DPD communications), typically sent to the recipient so they don’t have to wait in all day. Your customer can plan around that hour window rather than a vague “any time today.”

Often you can. DPD’s delivery notifications commonly allow recipients to give delivery instructions, such as nominating a safe place or a neighbour (where available). Options can vary depending on the parcel’s stage in the network and the delivery area, but the goal is to reduce missed deliveries and make next day delivery more convenient.

DPD also has weekend delivery services (e.g., Saturday and Sunday options). On DPD Online, weekend services are shown during quoting/booking where available, and the page notes that weekend collection is booked on Thursdays so parcels can be collected on Friday for weekend delivery. If you want a clean line for your FAQ: “Weekend options may be available at checkout depending on your address.”

If you’re not available when the driver arrives, DPD will usually update tracking with the next steps. In many cases, you’ll be able to follow the tracking updates and see whether another attempt will be made or whether alternative delivery options are available (these can vary by area and parcel type).