Our Shipping and Delivery Information

Royal Mail 48:

  • 3-5 working days*
  • Same day dispatch on orders placed Monday to Friday before 4pm. & Saturday before 12:30pm. (Excludes Bank Holidays)
  • Deliveries made between Monday and Saturday
  • This is a Non tracked service.

Royal Mail Tracked 48:

  • 3-5 working days*
  • Same day dispatch on orders placed Monday to Friday before 4pm. & Saturday before 12:30pm. (Excludes Bank Holidays)
  • Deliveries made between Monday and Saturday
  • This is a tracked service.

Royal Mail Tracked 24 Signed:

  • 1-3 working days**
  • Same day dispatch on orders placed Monday to Friday before 4pm. & Saturday before 12:30pm. (Excludes Bank Holidays)
  • Deliveries made between Monday and Saturday.
  • This is a tracked service.

Royal Mail International:

  • 7-10 working days**
  • Same day dispatch on orders placed Monday to Friday before 4pm. & Saturday before 12:30pm. (Excludes Bank Holidays)
  • Deliveries made between Monday and Saturday.
  • This is a basic tracked service. Updates will only be available when a items leaves UK and arrives in destination country.

* Please note that shipments outside of UK, import taxes will be required to be paid to local customs by buyer separately prior to delivery. Please check with your Local Customs authority for exacting details. We will not be held responsible for returned items if customs charges are not paid.

DPD - Next Day Delivery

  • *Next Working Day delivery (Northern Ireland & Scottish Highlands is two-day delivery)
  • Same day dispatch on orders placed Monday to Friday before 4pm. & Saturday before 12:30pm. (Excludes Bank Holidays)
  • Fully tracked service with 1 hour delivery window.
  • Signature required, or safe place option available without.
  • Orders placed after 4pm will be added to the following day’s delivery schedule.

DPD – Saturday Delivery

  • Saturday Delivery
  • Same day dispatch on orders placed before 4pm on Friday.
  • Fully tracked service with 1 hour delivery window.
  • Signature required, or safe place option available without.

DPD – Sunday Delivery

  • Sunday Delivery
  • Same day dispatch on orders placed before 12:30pm on Saturday.
  • Fully tracked service with 1 hour delivery window.
  • Signature required, or safe place option available without.

*Please note that DPD next day shipping is not a guaranteed next day service due to their SLA.

*Once your order has left our warehouse, delivery time will depend on your carrier. Both Royal Mail and DPD are posting daily service updates. You can view the Royal Mail service update here and the DPD one here.

    Please note that the cut off time for dispatch is 4pm Monday - Friday & 12:30pm Saturday. Orders placed after will be added onto the following working day’s dispatch schedule. 

    Royal Mail Signed delivery will require a signature to be received. If there is no one on the property to receive your order, the carrier may ask a neighbor to sign for it instead. 

    *Mainland UK addresses only. Free delivery cannot be offered to orders over 20kg (including packaging).  

    Normal Warehouse Operating Hours

    • Our warehouse operates Monday to Saturday (excluding Bank Holidays)
    • Any orders that are placed over the weekend or on Bank Holidays, will be processed the next working day.